The success of a business depends a lot on the people in it, especially the people who are in charge of other people in the organization. That’s why it’s essential that you become a leader and not a boss. It can make a big difference in how people work in your organization and it will eventually affect the performance of your organization.
If you become a boss, you are there to command other people. You just tell them what to do and they will have to obey you. There’s no room to question your policy and decisions, even if they can actually give you valuable input.
In such a situation, people won’t be motivated to do their work. They will just do it because they have to. They do it because of external reward (like money) or punishment (like being fired). When people do work this way, it’s hard to hope that they will give their best make your organization an exceptional one.
On the other hand, if you become a leader, you are there to lead other people. You are there to inspire other people to achieve a common purpose. You don’t just issue commands that other people must follow. Instead, you actually listen to what other people are saying to you. You listen to their input and suggestions.
Because of this, people in your organization will be motivated to do their work. They do it because of a sense of purpose and not merely because of external reward or punishment. They have intrinsic motivation and that can make them go long way to make sure that they’re doing their best. At the end, the quality of your products and services will show it and your customers will feel it.
So don’t make the mistake of being a boss in your business. Be a leader instead.